Email support@berkcan.dev and tell us your iPhone model, iOS version and what happened.
Credits and purchases
Unblur, Restore Old Photo and Colorize use 1 credit per photo; Ultra HD uses 3 credits.
Credits come from one-time credit packs or the UnBlur Pro subscription. If an enhancement fails, or a photo is refused by the AI model's safety filter, no credits are used.
Bought on another device or after reinstalling? Open Settings in the app and tap Restore Purchases.
Subscriptions are managed and cancelled in your Apple ID settings (Settings > your name > Subscriptions). Refunds are handled by Apple at reportaproblem.apple.com.
Your photos and the AI consent screen
Before your first photo is sent, the app asks for your permission to share it with our server (Supabase) and Replicate, which runs the FLUX image models. You can withdraw permission at any time in Settings.
Results are saved with Save to Photos or shared with Share on the result screen; past results are in your history.
To remove your photos and results from our storage, delete your account in Settings (Delete Account) or email us. See the Privacy Policy for details.
Getting good results
Start from the best copy you have: the original file or a good scan, not a screenshot or a photo that was sent through a messaging app.
AI results are estimates. They can change or invent details, especially faces and text, so compare the result with your original before you save it.